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Frequently Asked Questions
This is a packet of information for new residents to help answer some of your questions on:
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Below is a list of the telephone numbers for the Village Offices
Office hours are 8:30 am to 4:30 pm
Village of Groton Clerk’s Office 898-3966
Fax Number 898-4177
There is a charge to send a fax.
Local-.50 for the 1st page and .25 for each additional page
Long distance $1.00 per page.
Village Police 898-3131
Emergency Number 911
Hours are 7:30 am to 4:00 pm
The Village Office is located at 143 E. Cortland Street.
Department of public works 898-3345
Hours are 7:00 am to 3:30 pm
Groton Fire & Ambulance Department’s 898-3135 or Emergency 911
NYSEG (Natural Gas)
Customer Service 1-800-527-1111
Emergency 1-800-527-1121
Dig Safety 1-800-962-7962
Before you dig call, so water-sewer & gas lines can be marked.
To help in the event of an emergency please make sure your house number is clearly seen from the road.
Tax Payments Go back to the top
All payments Electric, Water Sewer and Village Taxes can be made at our office during regular business hours or you can leave them in our drop box in the door. The bank will accept our utility payments. Any unpaid Water/Sewer
bills will be relyved to your Village Taxes.
Electric Bills are sent out monthly. For persons renting, we require a $50.00 deposit.
Water & Sewer are sent out quarterly March, June, Sept., Dec. Please put your account number on your check.
It is important to keep your address updated if we send your bill to your home and you have a P. O. Box the post office will not forward your bill.
We ask that you make your water/sewer and electric meters accessible (clear of snow and debris) to insure a correct reading and billing.
Taxes are sent out in the following:
January - Town & County - April Sheffler - 101 Conger Blvd - 898-5035
June - Village Tax - Village Clerk - 108 E. Cortland St - 898-3966
September - School Tax - Groton Central School - 400 Peru Rd - 898-5301
T-Cat offers bus services to Ithaca several times per day. For your convenience Bus passes may be purchased at the Village Clerk’s Office, bus schedules are also available.
Wednesday is trash pick-up day in the Village; trash should be placed on the curb by 6:00 am. There are 2 haulers that pick-up in the Village. 1) Doug’s Trash Removal 898-3220 2)
Casella Disposal Service 277-3000. Call one of these haulers for pick-up. Trash tags must be placed on your trash bag prior to pick-up; these can be purchased at various locations.
The Village has curbside recycling; this is done bi-weekly. Here is a list of things that they will take, newspapers, magazines, clean corrugated boxes, glass jars, metal cans, and plastic jugs. For a recycle bin and full list
of what is excepted call Tompkins County Solid Waste at 273-6632 or 273-5700.
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